Frequently Asked Questions (FAQs)
Q: What's your main product?
A: Our main products include HDPE and LDPE bags such as T-shirt shopping bags, garbage bags, packaging bags, and tubing films. We also produce PP cutlery, including spoons, forks, and cups.
Q: What information should I provide if I want to get a quotation?
A: To receive an accurate quotation, please provide the following details:
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Product Measurements: Length x Width (include gusset size if applicable).
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Thickness: Specify in microns or mils.
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Material: HDPE/LDPE (virgin or recycled).
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Printing Details: Number of colors, one-sided or two-sided printing.
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Quantity: Total number of products needed.
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Additional Information: Pictures of your desired bags or samples (if available) are highly appreciated.
Q: How can I get a sample?
A: We offer two options for obtaining samples:
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Stock Sample: We can provide a similar sample from our existing stock at no cost. You will only need to cover the freight fee.
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Custom Proof: If you require a proof that matches your specific needs, you will need to pay a proofing fee and the freight fee.
Q: How many days will samples be finished (Proofing)?
A: Generally, proofing can be completed within 7 working days.
Q: What is your delivery date for mass orders?
A: Delivery time for mass orders typically ranges from 25 to 35 days after we receive the deposit and all details are confirmed.
Q: What is your payment term?
A: Our standard payment term is T/T (Telegraphic Transfer): 30% deposit to start production, with the remaining 70% balance paid before shipping.
Q: What's your MOQ (Minimum Order Quantity)?
A: Our MOQs are as follows:
Q: Do you inspect the finished products?
A: Absolutely. Our QC (Quality Control) department inspects each step of the production process and the finished products before shipping to ensure the highest quality standards.
Q: Are you a trade company or a manufacturer?
A: We are a professional manufacturer specializing in plastic bags and PP cutlery. With years of experience, we offer a wide range of products with excellent quality and competitive pricing.
Q: How about your after-sales service?
A: You can trust our after-sales support. If you have any questions or concerns after receiving the goods, please contact us at any time. We are here to assist you!
Contact Us for More Information
We are committed to providing you with the best possible service and products. Feel free to reach out to us with any questions or to request a quotation. We look forward to working with you!
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