Frequently Asked Questions (FAQs)
Q: What's your main product?
A: Our main products include HDPE and LDPE bags, such as:
Q: What information should I provide to get a quotation?
A: To receive an accurate quotation, please provide the following details:
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Product measurements (Length x Width). If your bags have gussets, please include the gusset size.
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Thickness in microns or mils.
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Material preference (HDPE/LDPE, virgin or recycled).
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Printing requirements (number of colors, one-sided or two-sided printing).
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Quantity needed.
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If possible, provide pictures of your desired bag or samples for reference.
Q: How can I get a sample?
A: We offer two options for samples:
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Free Sample from Stock: We can provide a similar sample from our existing stock. You will only need to cover the freight fee.
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Custom Proofing: If you need proof that matches your specific requirements, you will need to pay a proofing fee and the freight fee.
Q: How long does it take to complete proofing?
A: Generally, proofing can be completed within 7 working days from the date of confirmation.
Q: What is your delivery date for mass orders?
A: Delivery time for mass orders typically ranges from 25 to 35 days after receiving the deposit and confirming all order details.
Q: What is your payment term?
A: Our standard payment term is:
Q: What is your MOQ (Minimum Order Quantity)?
A: Our MOQ varies by product:
Q: Do you inspect the finished products?
A: Absolutely. We conduct rigorous inspections at every stage of production, and our QC department ensures that all finished products meet our high standards before shipping.
Q: Are you a trade company or a manufacturer?
A: We are a professional manufacturer with years of experience in producing high-quality plastic bags and PP cutlery. We are dedicated to offering a wide range of products at competitive prices.
Q: How about your after-sales service?
A: There is no need to worry! If you have any questions or concerns after receiving the goods, please contact us at any time. We are committed to providing excellent after-sales support to ensure your satisfaction.
If you have any further questions or need additional information, please don't hesitate to reach out. We look forward to working with you!
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