Q&A
Q: What's your main product?
A: Our main products include a wide range of LDPE and HDPE plastic bags and plastic cutlery, such as:
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Trash Bags: Garbage bags, rubbish bags, refuse bags, waste bags (available in 4, 7, 8, 10, 12, 16, 20, 30, 33, 40, 44, 55, 60 gallons can/bin liners)
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T-Shirt Bags: Vest bags, shopping bags, thank you printing bags, smile printing bags, handle bags, take-out bags
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Flat Bags: Grocery bags, food storage bags, food bags, fruit bags, vegetable bags, retail bags, wholesale bags, supermarket bags, fish bags, market bags
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Sealed Bags: Side-sealed bags, bottom-sealed bags, star-bottom sealed bags
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Specialty Bags: Calendar bags, saddle bags, deli bags, sandwich bags, take-out bags
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Plastic Cutlery: PP knives, forks, spoons
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Packaging Formats: Bags on rolls, bags in rolls, bags on sheets, bags on packs, bags on fold
Q: What information should I provide if I want to get a quotation?
A: To receive a quotation, please provide the following details:
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Product measurements (Length x Width). If your bags have gussets, please also provide the gusset size.
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Thickness in microns or mils.
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Material type: HDPE/LDPE, virgin or recycled.
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Printing details: Number of colors and whether printing is required on one side or both sides.
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Quantity of products needed.
It would be very helpful if you could provide pictures of your bags. Providing samples is also highly recommended.
Q: How can I get a sample?
A:
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We can provide a similar sample from our stock at no cost. You will only need to cover the freight fee.
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You can choose to get a proof (matching your specific requirements). In this case, you will need to pay the proofing fee and the freight fee.
Q: How many days will it take to finish the samples (Proofing)?
A: Generally speaking, proofing can be completed within 7 working days.
Q: What is your delivery date for mass orders?
A: It depends on the order details. Typically, it takes 25 to 35 days after receiving the deposit and confirming all details.
Q: What is your payment term?
A: Our standard payment term is 30% deposit via T/T to start production, with the remaining 70% balance paid before shipping.
Q: What's your MOQ?
A:
Q: Do you inspect the finished products?
A: Absolutely. Each step of production and the finished products will be inspected by our QC department before shipping to ensure quality.
Q: Are you a trading company or a manufacturer?
A: We are a professional manufacturer of plastic bags and PP cutlery, with years of experience. Offering a wide range of high-quality products at competitive prices is what we've been doing all along.
Q: How about your after-sales service?
A: Please don't worry! If you have any questions after receiving the goods, please contact us at any time. We are here to assist you.